These terms govern all users of swisschems.is and must be agreed upon before purchase. All products are sold for laboratory research use only, not for human or veterinary use. Purchasers must be 21 or older. By completing a purchase, the buyer accepts full liability for handling and use, and indemnifies SwissChems from all related claims.
Waiver And Disclaimer Of Liability
Purchase agreement. By placing an order on this website, you confirm that you have read, understood, and agreed to all the terms and conditions stated herein. You must be at least 21 years of age to purchase from swisschems.is.
Under no circumstances shall swisschems.is or any of its affiliated parties be liable for any consequential damages, whether arising from contract, negligence, strict liability, or otherwise.
By completing a purchase, the buyer agrees to indemnify and hold swisschems.is harmless from all claims, expenses, losses, and liabilities of any kind arising from the handling, possession, or use of the product — whether used alone or in combination with any other substance.
In no event shall swisschems.is be liable for any special, incidental, or consequential damages, whether a claim arises from contract, strict liability, or otherwise.
Research And Laboratory Use Only
Important. All products listed on our website are intended solely for research and laboratory use. They must not be used in any cosmetic, food, chemical, drug, or other application. Research chemicals are not dietary supplements and are not approved for human or veterinary use.
The following uses are not permitted:
- Oral consumption
- Human or animal injections
- Drugs and foods
- Animal or human cosmetics
- Animal or human consumption
- Commercial use
- Any use that violates applicable local laws
The listing of any product on this site does not constitute a license for its use in a manner that infringes upon any patent. All products must be handled by qualified and trained individuals only.
The purchaser acknowledges that the products have not been sterilized or tested by swisschems.is for safety or efficacy in food, drug, medical device, cosmetic, commercial, or any other use.
Purchaser Responsibilities
All customers confirm that, through their own review and research, they are fully aware of the following:
- Applicable government regulations regarding the use of and exposure to all products.
- Health and safety hazards associated with handling the products they purchase.
- Industrial hygiene controls necessary to protect workers from such hazards.
- Responsibility to communicate any health and safety hazards associated with these products.
The purchaser agrees to properly test, use, manufacture, and market any products purchased from swisschems.is — as well as any materials produced using those products — in full compliance with all applicable laws and regulations, consistent with the practices of a qualified and experienced professional.
The purchaser further warrants that any material produced using our products shall not be adulterated or misbranded within the meaning of the Federal Food, Drug, and Cosmetic Act, and shall not be introduced into interstate commerce in violation of Sections 404, 505, or 512 of the Act.
The purchaser acknowledges that, as swisschems.is products are intended solely for research purposes, they may not appear on the Toxic Substances Control Act (TSCA) inventory listing. The purchaser assumes full responsibility for ensuring that products purchased from swisschems.is are approved for use under TSCA, where applicable.
SwissChems.is reserves the right to cancel any purchase if there is reasonable proof or indication that the product is being purchased for a use other than its intended purpose. SwissChems.is also reserves the right to limit or refuse the sale of products to customers who are deemed unqualified or non-compliant with these terms.
International Orders And Customs
SwissChems.is makes no representation or warranty that its products are lawful for research use in all jurisdictions worldwide and does not verify that any product sold will be in compliance with the laws and regulations of the customer’s country.
By reading and accepting this disclaimer, customers purchasing from outside our country of origin confirm that they have reviewed and verified that the products purchased comply with the laws and regulations of their country.
All responsibilities and liabilities related to customs clearance — including coordination with customs agencies and local postal services — are the sole responsibility of the buyer. SwissChems.is expressly disclaims any responsibility or liability for importation or customs-related issues.
Athletic Commissions
None of our products is approved by any athletic commission and must not be used by anyone who competes professionally. Only use products approved by your applicable athletic commission. SwissChems.is assumes no liability for any non-compliance or related consequences.
Order Terms, Returns, And Cancellations
The following terms apply to all orders placed on swisschems.is. For full details, see the Returns & Refunds and Shipping Policy pages.
| Return Window | 7 business days from delivery (Research SARMs, PCTs, MEPs — sealed/unopened only) |
|---|---|
| Peptide Returns | Not accepted |
| Restocking Fee | 15% per product (deducted from refund) |
| Return Shipping | Customer’s responsibility (An RMA will be provided if a wrong/damaged product was sent) |
| Cancellation Fee | $25 processing fee (waived if store credit chosen) |
| Missing/Damaged Deadline | 7 business days from delivery — photo evidence required |
| Wrong Address | No refund or reshipment; one-time 30% discount may be offered |
| Returned To Sender | Reshipment or credit/refund available IF package received back in good, saleable condition. Fees apply (see Returns page). If not received back: no remedy available. |
| Statement Appears as | Varies by payment processor. Verify with support@swisschems.is if uncertain. |
| Pre-shipment Delay | Not always scanned at pickup; contact carrier if concerned |
If you wish to cancel your order, please contact us at support@swisschems.is as soon as possible. We are unable to cancel or modify a shipment once it has been handed over for shipping.
Product Quality Guarantee
What we stand behind. Swiss Chems guarantees that each product conforms to its stated identity and minimum purity specification (e.g., ≥99% purity where indicated) at the time it leaves our facility. A lot-specific Certificate of Analysis (COA) is available on request. Any quality claim must be initiated within 30 calendar days of delivery.
Scope Of Guarantee:
The guarantee applies to sealed, unopened products stored and handled by the customer according to the labeled conditions. Swiss Chems guarantees:
- Identity and minimum purity at the time of dispatch, per batch COA.
- Lot-specific COA available on request, tested by validated analytical methods (HPLC, LC-MS, NMR, or equivalent).
- Packaging and labeling for research use only, with recommended storage conditions and shelf-life information on the product page.
Quality Claim Window
All quality claims — including those supported by third-party testing — must be initiated within 30 calendar days of delivery based on carrier tracking records. Claims raised after 30 days may be considered at our discretion, but fall outside the standard guarantee window.
Third-party Testing Requirements:
To be considered under our Quality Guarantee, third-party test results must meet all of the following:
- Claim initiated within 30 days of delivery with order number, product name, and lot number.
- Product within its labeled shelf life at the time of testing; lot number matches the original label and invoice.
- Qualified analytical laboratory using validated methods suitable for the compound in question (e.g., HPLC or LC-MS). Simple colorimetric or visual assessments are not sufficient.
- Lab report must include: lab name and contact details, method description, sample receipt and analysis dates, purity result, and chromatogram or spectrum.
- Analysis within 14 days of receipt (unless the lab provides documented stability data supporting a longer holding time).
- Chain of custody documented: the tested material must originate directly from the Swiss Chems product container, labeled with product name, lot number, and transfer date.
Resolution If A Batch Is Confirmed Out Of Specification
If, after review of our internal data and compliant third-party results, we confirm a batch is out of specification, Swiss Chems will provide either:
- A replacement of the same product from a different lot, or
- An account credit or refund limited to the purchase price of the affected product, plus reimbursement of up to $100.00 toward third-party testing fees upon submission of a valid lab invoice.
Our obligation is strictly limited to replacement, credit, or refund of the product purchase price, and reimbursement of testing fees up to $100.00. We do not accept liability for consequential, incidental, or downstream research costs.
When Third-party Results May Be Rejected
Swiss Chems may decline to base a quality decision on third-party results when one or more of the following apply:
- Claim initiated after the 30-day post-delivery window.
- Product past labeled shelf life or expiry at the time of testing.
- Sample analyzed outside the 14-day holding time without documented stability data.
- Storage conditions appear inconsistent with the product’s known stability profile.
- Laboratory method inadequate to characterize the product (e.g., non-specific assay, no chromatogram or spectrum).
- The chain of custody between the original product and the tested sample cannot be reasonably established.
In such cases, Swiss Chems may still offer a courtesy replacement or other accommodation at its discretion, but this will not be considered an admission that the batch was non-conforming.
How to submit a quality claim. Email support@swisschems.is within 30 days of delivery with: order number, product name, lot number, a description of the issue, and a complete lab report including chromatograms/spectra, lab name and contact details, sample receipt and analysis dates, and final purity results. Swiss Chems will respond with a preliminary assessment within 7–10 business days. For the full Quality Guarantee & Testing Policy, see swisschems.is/quality-guarantee.
Storage and shelf life. The guarantee assumes the product remains sealed in its original container, stored according to the conditions published on the product page, and not subjected to extreme conditions (prolonged high temperatures, direct sunlight, or repeated freeze–thaw cycles). If the product is opened, transferred, or stored outside recommended conditions, stability may be compromised, and any resulting changes may fall outside the scope of the guarantee.
Website Content And Articles
Articles and videos provided on our website are intended for informational purposes only. None of our products is sold for cosmetic or beauty purposes. By purchasing from SwissChems, you agree that you are purchasing research chemicals for lawful research use only. It is your responsibility to understand and comply with all applicable laws and regulations in your jurisdiction.
Affiliate Program Terms And Conditions
SwissChems.is reserves the right to remove an affiliate from the program and terminate their account without prior notice if they fail to comply with the program rules.
We also reserve the right to withhold any pending commissions related to rule violations, as well as to recover any commissions previously paid up to the point of termination — regardless of when the violation was discovered. If an affiliate account is terminated for cause, the affiliate and any associated business is not permitted to re-register in our Affiliate Program under the same or any other website.
- Brand keywords (“SwissChems”) are not permitted in any PPC or SEO campaigns. If the majority of your traffic is generated through brand keywords, commissions will not be paid.
- Discount code websites are not permitted.
- Own orders do not count toward commissions.
SwissChems.is reserves the right to modify the Affiliate Program terms and conditions at any time, at its sole discretion.
