Make sure that you registered an account with us. To register, click here.
Once you are logged in, go to Orders > click on View beside the order that you want to check.
If you placed your order as a guest, check the email that was indicated on your order form for the confirmation email and the tracking information. Make sure to check your inbox/spam/junk folders.
You may also request for your tracking number by chatting with us or sending us an email at [email protected].
Click here and enter your login information. If you don't remember your password, please click on Forgot Password and check your inbox/spam/junk folders for the password reset email.
Unfortunately, we can no longer do this once the order was placed. Once a transaction is processed, we can’t change it without incurring additional fees. You can use the discount code on your next order.
If you ordered a combination of SARMs, PCT, and Peptides, please be guided that there are types of peptides that can be ship together with SARMs or PCT, but in most cases, the Peptides are shipped separately from the 2 which means that you will receive two different tracking numbers.
You will be notified and can expect to receive two parcels once the tracking numbers are sent to the email address that was indicated on the order form, make sure to check your inbox/spam/junk folders.
You can also login to your Swiss Account to check the status of your order.
You may also request the tracking numbers by sending us an email or chatting with us.
When you receive an incomplete set of order, kindly contact us ASAP with the photo of the products received so we can check if your order is arriving separately.
We really wish that we could answer these types of questions for you but Federal Laws forbid us from giving such advice or comment regarding this. SARMs and Research Chemicals are not FDA approved and are NOT for human consumption. We want to stay in business for a long time and in order to do this, we need to abide by the law.
Kindly click the link below to view the instructions:
How to buy with Bitcoin
NOTE:
When paying with BTC, make sure to send your payment before the BTC invoice expires to make sure that it's received without any issue.
Should you need any assistance in completing your order, let us know by chatting with us or sending us an email at [email protected].
Because your convenience is our priority, we are bringing back the Echeck payment.
What is Echeck? eCheck is a digital version of a paper check and is also known as an electronic check, online check, internet check, and direct debit. Echecks use the Automated Clearing House (ACH) to direct debit from a customer's checking account into a merchant's business bank account, with the help of a payments processor.
This time, orders can be paid through this payment option widely available in selected countries.
Please know that we are strictly following a 7 business days incubation period before we ship your order.
This is to allow us to verify the issuer and properly wait until the funds are successfully credited to our merchant account to avoid any “bounced” or “bad” checks.
Unfortunately, we can no longer do this once the order was placed. Once a transaction is processed, we can’t change it without incurring additional fees. You can use the discount code on your next order.
Once the payment is successfully received in our account, the status of the order will be changed to Processing.
Usually, the transaction is real time, however, there are some instances wherein there's a delay although the funds are successfully deposited in our account within 24 hours for this payment method. If you created a Swiss Chems account, just log in to your account to check the status of your order. You will also receive a confirmation email once the payment is successfully deposited in our account so please make sure to check your inbox/spam/junk folders.
Should you need additional assistance, let us know by chatting with us or sending us an email.
As we have to deal with middlemen as a research chemical company those service fees have always been there and is constantly rising, we used to cover them for our customers, however, due to rising costs, we feel the need to be upfront about it as we want transparency with our pricing. This to safeguard the quality of our products so we don't substitute with sub-par materials just to keep up with the lowered pricing, as other companies could.
Unfortunately, Paypal and Amazon do not accept "the"research chemicals" product category. Therefore we are unable to provide this payment solution. You might see other companies sell SARMs and Peptides via Paypal. This is against their terms and might get your Paypal account in trouble.
We’re very sorry about this and we understand that the payment process can be complicated. Sadly, the payments industry is an oligopoly of fixed interests. These products are considered “high risk” and it is not possible to use a retail payment processor like PayPal, Stripe, or Amazon.
The high-risk payments industry is complicated.
Imagine a world where someone pays you $10 through some middle-man. He takes $1 for himself and puts another $1 in a box “for keeping”. One week later he gives you $8 and now and then the middle man runs off with the money.
The truth is more complex, with more fees, more middle-men, and more headaches. This is one of the reasons why we encourage our customers to learn about digital currencies as it allows you full control over what you can or can’t do with your money. You can read more about paying with Bitcoin here.
The Peptide per vial and Peptide kits are shipped separately. Please make sure to check your inbox/spam/junk folders for the second tracking number. If it's not there, you may request for a copy of the tracking numbers by sending an email at [email protected].
It depends on how strong you want the substance to be.
The recommended research reconstitution would be 1ml of BAC injected into the bottle.
To reconstitute most Peptides, add 1ml (1 insulin syringe = 1cc = 100 ml) preferable BAC water but if not available, then a widely opened bottle of saline solution.
As per general guidelines, lyophilized peptides can be kept at room temperature for up to 1 month, stored in the fridge for up to 1 year or at -20 oC when long-term storage is required.
When taking peptide preparations out of the freezer, it is important to allow the vials to warm up to room temperature before opening the containers to prevent the condensation of atmospheric water onto the peptide. This is important because peptides are often hygroscopic and prone to deliquescence. Therefore, to prevent moisture degradation and/or crystal formation from their powdered form, which makes the peptides hard to handle, we recommend to aliquot the peptides as per your experimental requirements and avoiding repeated freeze-thaw cycles and frequent opening of the vials.
Our Peptides are available per vial and per kit.
Our Peptides are identifiable through their top colors. They come as pictured and the top colors are indicated on each Peptide product page.
If you ordered 2 Peptides and they have the same top color listed on the product page, our dispatch team will label them accordingly so you would still be able to identify them. Sometimes, our dispatch may use different color tops due to their availability, it's best to contact our Customer Support to help you identify the products that you received.
If you have questions or you need help identifying the Peptide that you received, please don't hesitate to contact us via Chat or Email. Just make sure to include the following information:
•Order Number
•Photo of the Peptide vials that you received
•Photo of the packaging wherein the tracking number is visible
You will receive them in lyophilized powder form. In any other form, the quality of the peptide would deteriorate rapidly and wouldn’t be any good by the time it reached you. This means that you will need to purchase the Bacteriostatic Water separately.
Our peptides are best stored in temperatures below -20ºC. Refrigeration at 4ºC is enough for most purposes if the peptide is to be used within 2 years. The Peptides can be kept at room temperature for 4-6 weeks with minimal degradation if kept out of direct sunlight which is adequate for international transit.
Yes, each batch is laboratory tested for purity in the USA before it's prepared for distribution.
Results of the tests are periodically published here.
We carefully select and only work with the highest quality ingredients/products.
We support independent testing of our products. We are very confident in the products that we sell and an excellent way of showing this is through independent blind tests done by our customers.
You can have the product you bought from us tested at any HPLC licensed testing facility and if the results are negative, we will refund the HPLC test fee and the total amount of your order as indicated here.
We don't have an HPLC Test Result for the HCG as it can be tested with a pregrancy test stick.
Just dilute 1vial of the powder with a 50ml BAC water. Our HCG is heavily concentrated so if it's less than 50ml BAC for 1 vial, it will give you a negative test result.
If you wish to cancel or make any changes to your order, simply email us at [email protected] IMMEDIATELY or chat with us. Once an order is endorsed for shipping, we can no longer make any changes or cancel the shipment.
Within 7 business days from the delivery date, you may request to return your order as long as the package is unopened and in a sealable condition (Research SARMs, PCTs, and MEPs ONLY).
The customer will pay the return shipping fee.
A return tracking number is required and once confirmed as received at the warehouse, our team will check the returned products. Once done, the refund will be processed, and we will notify you accordingly.
A restocking fee of 15% per product will be deducted from the refund amount. For more information, please contact us at [email protected] or by chatting with us.
All orders are processed once the payment is received, NOT when the order was placed.
DOMESTIC (USA) – 1-7 business days
If you ordered a combination of SARMs, PCT, and Peptides, please be guided that there are types of peptides that can be ship together with SARMs or PCT, but in most cases, the Peptides are shipped separately from the 2 which means that you will receive two different tracking numbers.
You will be notified and can expect to receive two parcels once the tracking numbers are sent to the email address that was indicated on the order form, make sure to check your inbox/spam/junk folders.
You can also login to your Swiss Account to check the status of your order.
You may also request the tracking numbers by sending us an email or chatting with us.
When you receive an incomplete set of order, kindly contact us ASAP with the photo of the products received so we can check if your order is arriving separately.
Please send us an email at [email protected] and include the following:
If you received more than 1 package and the issue is applicable for both shipment, DO NOT combine the items in one photo. Instead, make sure that you send the photos as instructed.
We must be notified within 7 days from the delivery date for any issues regarding your order.
If you have questions/clarifications, let us know by chatting with us or send us an email.
Our Peptides are identifiable through their top colors. They come as pictured and the top colors are indicated on each Peptide product page.
If you ordered 2 Peptides and they have the same top color listed on the product page, our dispatch team will label them accordingly so you would still be able to identify them. Sometimes, our dispatch may use different color tops due to their availability, it's best to contact our Customer Support to help you identify the products that you received.
If you have questions or you need help identifying the Peptide that you received, please don't hesitate to contact us via Chat or Email. Just make sure to include the following information:
•Order Number
•Photo of the Peptide vials that you received
•Photo of the packaging wherein the tracking number is visible
Our primary courier for domestic orders is USPS.
USPS will be used for PO Box and Military address.
We can also ship via DHL, UPS, FedEx and DHL expedited shipping option.
If you would like to have your order shipped either via FedEx, UPS or DHL, please contact us and indicate the shipping option that you want.
The new stocks usually come in within 2 weeks unless stated otherwise.
If you are subscribed to our newsletter, you will be notifed when:
•New stocks are in
•New products are launched
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To subscribe, just scroll down to get to the section where you can enter your email address at the bottom of the page.
You can click on any product and on the product page, you will see under the price is a status followed by the number of stocks left.
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