Account/Orders (5)

To learn more about our Cashback Program, click here

Make sure that you registered an account with us. To register, click here

Once you are logged in, go to Orders > click on View beside the order that you want to check. 

If you placed your order as a guest, check the email that was indicated on your order form for the confirmation email and the tracking information. Make sure to check your inbox/spam/junk folders. 

You may also request for your tracking number by chatting with us or sending us an email at [email protected]

Category: Account/Orders

Click here and enter your login information. If you don’t remember your password, please click on Forgot Password and check your inbox/spam/junk folders for the password reset email. 

Category: Account/Orders

Unfortunately, we can no longer do this once the order was placed. Once a transaction is processed, we can’t change it without incurring additional fees. You can use the discount code on your next order.

If you ordered a combination of SARMs, PCT and Peptides, the Peptides are shipped separately from the 2 which means that you will receive 2 different tracking numbers. 

The tracking numbers are sent to the email address that was indicated on the order form, make sure to check your inbox/spam/junk folders. You can also login to your Swiss Account to check the status of your order. You may also request for the tracking numbers by sending us an email or chatting with us.

 

Legality (3)

Please note that they are being sold for research purposes ONLY as indicated here.

We do NOT condone any personal use.

Category: Legality
  • United States
  • Argentina
  • Austria
  • Belgium
  • Belize
  • Brazil
  • Bulgaria
  • Canada
  • Chile
  • China
  • Colombia
  • Costa Rica
  • Croatia
  • Cyprus
  • Czech Republic
  • Denmark
  • England
  • Estonia
  • Finland
  • France
  • Georgia
  • Germany
  • Greece
  • Guam
  • Guatemala
  • Hong Kong
  • Hungary
  • Iceland
  • India
  • Ireland
  • Italy
  • Latvia
  • Lithuania
  • Luxembourg
  • Malta
  • Netherlands
  • Netherlands
  • Antilles
  • Northern
  • Ireland
  • Norway
  • Paraguay
  • Peru
  • Poland
  • Portugal
  • Puerto Rico
  • Romania
  • Russia
  • Scotland
  • Slovak Republic
  • Slovenia
  • South Africa
  • Sweden
  • Switzerland
  • U.S. Virgin Islands
  • United Kingdom
  • Uruguay
  • Wales
Category: Legality

We really wish that we could answer these types of questions for you but Federal Laws forbid us from giving such advice or comment regarding this. SARMs and Research Chemicals are not FDA approved and are NOT for human consumption. We want to stay in business for a long time and in order to do this, we need to abide by the law.

Category: Legality

Payments (11)

  1. BTC
  2. PMC Gold [Credit and debit cards accepted: Visa, Mastercard, Amex, Discover]
  3. Local Bank Transfer/Zelle
Category: Payments

Kindly click the link below to view the instructions:

How to buy with Bitcoin

NOTE:

When paying with BTC, make sure to send your payment before the BTC invoice expires to make sure that it’s received without any issue.

Should you need any assistance in completing your order, let us know by chatting with us or sending us an email at [email protected]

Category: Payments

Kindly click the link below for the instructions:

How to pay with Credit/Debit card via PMC Gold

Should you need assistance in completing your order, let us know by chatting with us or sending us an email at [email protected]

Category: Payments

To pay with Zelle, please click the link below for the instructions:

How to pay with Zelle

Should you need assistance in completing your order, let us know by chatting with us or sending us an email at [email protected]

Category: Payments

To learn more about our Cashback Program, click here

Unfortunately, we can no longer do this once the order was placed. Once a transaction is processed, we can’t change it without incurring additional fees. You can use the discount code on your next order.

  • Zelle payments

Please make sure that you follow the instructions when sending your Zelle payment. You can check the instuctions here.

Once the payment is sent, you will receive a confirmation email regarding the transaction and it will also include the date when the funds will be successfully transferred to our account.

  • Local bank Transfer

For Bank Transfers, it usually take about 2-3 business days for the amound to be successfully received in our account. Please note that some payments were received within 24 hours and this is something that we have no control as it depends on the banks involved. 

Orders are processed once the funds are successfully received in our account, NOT when the order was placed. 

Once the payment is successfully received, your order will be processed and you will be notified accordingly thorugh the email address that was indicated on your order form. You can also login to your Swiss Chems Account to check the status of your order.

To check the processesing and shipping times, click here

Category: Payments

Once the payment is successfully received in our account, the status of the order will be changed to Processing. 

Usually, the transaction is real time, however, there are some instances wherein there’s a delay although the funds are successfully deposited in our account within 24 hours for this payment method. If you created a Swiss Chems account, just log in to your account to check the status of your order. You will also receive a confirmation email once the payment is successfully deposited in our account so please make sure to check your inbox/spam/junk folders.

Should you need additional assistance, let us know by chatting with us or sending us an email.

Category: Payments

As we have to deal with middlemen as a research chemical company those service fees have always been there and is constantly rising, we used to cover them for our customers, however, due to rising costs, we feel the need to be upfront about it as we want transparency with our pricing. This to safeguard the quality of our products so we don’t substitute with sub-par materials just to keep up with the lowered pricing, as other companies could.

Category: Payments

Unfortunately, Paypal and Amazon do not accept “the”research chemicals” product category. Therefore we are unable to provide this payment solution. You might see other companies sell SARMs and Peptides via Paypal. This is against their terms and might get your Paypal account in trouble. 

Category: Payments

We’re very sorry about this and we understand that the payment process can be complicated. Sadly, the payments industry is an oligopoly of fixed interests. These products are considered “high risk” and it is not possible to use a retail payment processor like PayPal, Stripe, or Amazon.
The high-risk payments industry is complicated.
Imagine a world where someone pays you $10 through some middle-man. He takes $1 for himself and puts another $1 in a box “for keeping”. One week later he gives you $8 and now and then the middle man runs off with the money.
The truth is more complex, with more fees, more middle-men, and more headaches. This is one of the reasons why we encourage our customers to learn about digital currencies as it allows you full control over what you can or can’t do with your money. You can read more about paying with Bitcoin here.

Category: Payments

Peptides (6)

Our Peptides comes as pictured on the website. They can be identified through the top colors and this is indicated on each Peptide product page.
 
Should you need assistance identifying the Peptide vial that you received, please send us an email at [email protected] or by chatting with us.
Category: Peptides

The Peptide per vial and Peptide kits are shipped separately. Please make sure to check your inbox/spam/junk folders for the second tracking number. If it’s not there, you may request for a copy of the tracking numbers by sending an email at [email protected].

Category: Peptides

It depends on how strong you want the substance to be.

The recommended research reconstitution would be 1ml of BAC injected into the bottle.

To reconstitute most Peptides, add 1ml (1 insulin syringe = 1cc = 100 ml) preferable BAC water but if not available, then a widely opened bottle of saline solution.

Category: Peptides

Our Peptides are available per vial and per kit. 

  • Peptide per vial
Our Peptides that are sold per vial comes unlabeled as pictured on the website. They can be identified through the top colors of each vial, and the top color per Peptide (per vial) is indicated on the product page.
 
Should you need assistance identifying the Peptide vial that you received, please send us an email at [email protected] or by chatting with us.
 
  • Peptide Storage
Peptides are stable at room temperature and can be kept in their initial packaging for several days to weeks. Otherwise, peptides can be stored at 4 °C or below. Peptides should be protected from intense light.
 
Our Peptides comes in powder form, does not come with BAC water or syringe.
 
  • Peptide (kit) came in a different box
We ship out the Peptides per kit using a specialized box for customs purposes. While we don’t guarantee safe delivery, the management noticed that the specialized box somehow lessened seizure of the package. 
 
Its sole purpose is for your local customs and it has nothing to do with the vials inside. Please disregard what is written on the box and should you need assistance identifying the vials that you received, kindly send us an email at [email protected]or by chatting with us.
 
Category: Peptides

Our Peptides are identifiable through their top colors. They come as pictured and the top colors are indicated on each Peptide product page.
If you ordered 2 Peptides and they have the same top color listed on the product page, our dispatch team will label them accordingly so you would still be able to identify them.
If you have questions or you need help identifying the Peptide that you received, please don’t hesitate to contact us via Chat or Email. Just make sure to include the following information:

•Order Number
•Photo of the Peptide vials that you received
•Photo of the packaging wherein the tracking number is visible

Categories: Peptides, Shipping

You will receive them in lyophilized powder form. In any other form, the quality of the peptide would deteriorate rapidly and wouldn’t be any good by the time it reached you. This means that you will need to purchase the Bacteriostatic Water separately.

Our peptides are best stored in temperatures below -20ºC. Refrigeration at 4ºC is enough for most purposes if the peptide is to be used within 2 years. The Peptides can be kept at room temperature for 4-6 weeks with minimal degradation if kept out of direct sunlight which is adequate for international transit.

Category: Peptides

Quality (4)

Yes, each batch is laboratory tested for purity in the USA before it’s prepared for distribution.

Results of the tests are periodically published here.

We carefully select and only work with the highest quality ingredients/products.

If you would like to conduct a test on your particular product you can do so at any licensed HPLC testing facility.
 
If any of our products fail the test we will refund your order plus shipping. 
 
You can also check our guarantee here.
 
Category: Quality

We support independent testing of our products. We are very confident in the products that we sell and an excellent way of showing this is through independent blind tests done by our customers.

You can have the product you bought from us tested at any HPLC licensed testing facility and if the results are negative, we will refund the HPLC test fee and the total amount of your order as indicated here.

Category: Quality

You can have the product you bought from us tested at any HPLC licensed testing facility and if the results are negative, we will refund the following:

  • HPLC Test
  • Total amount of the order + shipping.

For more information, please click here

Category: Quality

We don’t have an HPLC Test Result for the HCG as it can be tested with a pregrancy test stick.

Just dilute 1vial of the powder with a 50ml BAC water. Our HCG is heavily concentrated so if it’s less than 50ml BAC for 1 vial, it will give you a negative test result.

Category: Quality

Refunds (3)

If you wish to cancel or make any changes to your order, simply email us at [email protected] IMMEDIATELY or chat with us. Once an order is endorsed for shipping, we can no longer make any changes or cancel the shipment.

Category: Refunds
  • Chargebacks

Chargebacks by a credit card issuer are taken seriously. As a matter of fraud protection, any chargeback will result in the client being placed on the no-sell list. If you have an issue with your order, feel free to contact us anytime.
 
  • Payment Disputes

Kindly contact us at [email protected] first if you have a payment dispute because we can solve most problems faster than a bank or payment processor. Just like chargebacks, disputes are also taken seriously by the company and may also result in the client being placed on the no-sell list.
Category: Refunds
  • Returns

Purchased items may be returned unopened and in its original packaging within 14 days from the date of receipt. Returned items will be refunded minus the shipping fee and a 15% restocking fee (per item).

The customer is responsible for any return shipping charges. Contact us first before returning any purchased item/s for more info.

NOTE:
A return tracking number is required. 

Should you have other questions or concerns about these shipping terms, please email us at [email protected].

  • Refunds

Where possible, we will issue a refund to the original method of payment.
 
 
Category: Refunds

Shipping (6)

For international orders, it is the sole responsibility of the customer to be aware of the laws governing the importation and possession of the research products ordered.
 
Kindly note that Swiss Chems does not guarantee safe delivery as it’s impossible for these types of products.
 
Please know your import regulations before ordering and to check the links below: 
 
 
  • My shipment was held in customs.

Kindly coordinate with your local customs regarding your shipment. We also recommend that you check out our Shipping Policy and Terms and Conditions for more information.
 
  • Customs Fees & Duties

Many countries have specific import fees, rules, and customs procedures. If a fee or tax is required by your customs or postal carrier, it is your responsibility to fulfill the payment obligation. Kindly make sure to also check our Shipping Policy and Terms and Conditions before placing an order.
 
  • Customs Delays

If a package is held by customs for inspection it could be delayed for several weeks. You should contact the courier and find out if anything can be done to expedite the process.
 
Typically they will request additional information such as what the product is, what it is for, how much it cost, a copy of the invoice (if you don’t have a copy of your invoice after checking your inbox/spam/junk folders, you may send a request by sending us an email at [email protected]) or additional documentation.
 
It is important your answers are consistent with our customs declaration. If the package was shipped by USPS then custody will be transferred to your local national postal service on arrival to the destination country.
 
In that case, you will need to call your local postal service (the outgoing courier is USPS and it will be handled by your local post office once the package reached the destination country). You may also check our Shipping Policy and Terms and Conditions for more information.
  • My Package wasn’t Delivered

If the courier claims your package was delivered but you have not received it, it is possible a neighbor or front desk receptionist has it.
 
Please also make sure that the shipping address that you indicated on your order form is complete and correct. If the shipping address is correct, kindly contact the courier’s local office and speak to the postmaster.
 
They will have GPS coordinates on each tracking update and can confirm where it was delivered, when, and to whom.
 
If the postmaster claims the package was delivered correctly, please wait at least 1 week for the package to turn up. If it does not turn up please send us an email at [email protected].
 
For more information about the processing and shipping times, click here
Category: Shipping
Our Peptides that are sold per vial comes unlabeled as pictured on the website. They can be identified through the top colors of each vial, and the top color per Peptide (vial) is indicated on the product page.
 
Should you need assistance identifying the Peptide vial that you received, please send us an email and make sure to include the following:
 
  • Photo of the vial/s that you received
  • Photo of the packaging wherein the tracking number is visible

 

Category: Shipping

All orders are processed once the payment is received, NOT when the order was placed. 

All orders take at least 1-2 business days to process. 
 
NOTE:
Our dispatch team is not available during weekends.

PEPTIDES:

USA & CA – 1-7 business days 

International – 1-2 weeks

OTHER CATEGORIES/PRODUCTS:

USA & CA – 1-7 business days
 

 

  • How do I track my order?

An email with your tracking details will be sent to the email address that was indicated on your order form once your order has been shipped.
Kindly make sure to check your inbox/spam/junk folders.
You can simply follow the link in the email to track your order. 
 
Should you have other questions or concerns about these shipping terms, please email us at [email protected].
                               
  • I did not receive my tracking number

All orders take about 1-2 business days to process and the tracking numbers are forwarded to the email address that was indicated on your order form. Kindly make sure to check your inbox/spam/junk folders. If it’s not there, please send us an email at [email protected]is to request for a copy of the tracking information.
 
  • The tracking information for my shipment is not updating.

We drop off packages to the post office twice a day. We never hold unto your packages. Sometimes, some shipments do not track the way they are supposed to. If it’s still within the guaranteed timeframe, kindly give it more time for the information to update. Otherwise, you may coordinate with the courier for more information regarding your shipment.
 
  • I ordered SARMs and Peptides but I only received half of my order. Is there another shipment coming in?

We ship out SARMs and Peptides separately, please double check your inbox/spam/junk folders for the second tracking number. Otherwise, you may send us an email at [email protected]is to request for a copy of the tracking numbers.
 
  • My shipment was held in customs.

Kindly coordinate with your local customs regarding your shipment. We also recommend that you check out our Shipping Policy and Terms and Conditions for more information.
 
  • Can I expedite the shipment of my order?

At this time, Express Shipping is not yet available. Hopefully, we would be able to offer this in the near future.
 
  • Can I pay extra and choose the courier for my order i.e DHL/UPS, etc?

Please send us an email at [email protected]is and include the name and quantity of the products that you are looking to order.
 
  • I entered the wrong shipping address.

Please make sure to contact us by sending an email to [email protected]is  IMMEDIATELYOtherwise, we will no longer be able to correct or stop a shipment once it’s endorsed for shipping.  
We do not offer a refund or reshipment for orders shipped to the wrong address provided by the customer. Please note that we only follow what is indicated on the order form. We can only offer a one-time 30% discount that you can use on any future transaction.
 
  • Returned to Sender due to incorrect shipping address

If your order was tagged as Returned to Sender by the courier due to incorrect address on your order form, we won’t be able to offer a Reshipment or Refund. Please check our Shipping Policy and Terms and Conditions for more information. 
 
  • Do you ship to APO/Military Address?
Yes, we do except for Peptides.
 
  • Mail Forwarding

We welcome orders from anywhere in the world and do our best to guarantee delivery. However, if you are using a mail forwarding service we cannot guarantee successful delivery to the forwarded mail address, as this is not something we control. We will ship your order to the shipping address that was indicated on your order form.
 
  • Shipping Restrictions

There may be shipping restrictions on some products, and some products may not be shipped to some destinations. If you are outside the USA there may be additional importation restrictions, procedures, and fees. It is your responsibility to research and complies with local laws. Please also make sure to check our Shipping Policy and Terms and Conditions before placing an order
 
  • Customs Fees & Duties

Many countries have specific import fees, rules, and customs procedures. If a fee or tax is required by your customs or postal carrier, it is your responsibility to fulfill the payment obligation. Kindly make sure to also check our Shipping Policy and Terms and Conditions before placing an order.
 
  • Customs Delays

If a package is held by customs for inspection it could be delayed for several weeks. You should contact the courier and find out if anything can be done to expedite the process. Typically they will request additional information such as what the product is, what it is for, how much it cost, a copy of the invoice (if you don’t have a copy of your invoice after checking your inbox/spam/junk folders, you may send a request by sending us an email at [email protected]) or additional documentation. It is important your answers are consistent with our customs declaration. If the package was shipped by USPS then custody will be transferred to your local national postal service on arrival to the destination country. In that case, you will need to call your local postal service (the outgoing courier is USPS and it will be handled by your local post office once the package reached the destination country). You may also check our Shipping Policy and Terms and Conditions for more information.
 
  • Will a Signature Be Required?

Signature is not required, however, if your order was shipped via DHL, make sure you are available to receive your package. If you have more questions about this, please send us an email at [email protected]
 
  • My Package wasn’t Delivered

If the courier claims your package was delivered but you have not received it, it is possible a neighbor or front desk receptionist has it. Please also make sure that the shipping address that you indicated on your order form is complete and correct. If the shipping address is correct, kindly contact the courier’s local office and speak to the postmaster. They will have GPS coordinates on each tracking update and can confirm where it was delivered, when, and to whom. If the postmaster claims the package was delivered correctly, please wait at least 1 week for the package to turn up. If it does not turn up please send us an email at [email protected].
Category: Shipping

If you ordered a combination of SARMs, PCT and Peptides, the Peptides are shipped separately from the 2 which means that you will receive 2 different tracking numbers. 

The tracking numbers are sent to the email address that was indicated on the order form, make sure to check your inbox/spam/junk folders. You can also login to your Swiss Account to check the status of your order. You may also request for the tracking numbers by sending us an email or chatting with us.

 

Please send us an email at [email protected] and include the following:

  • Photo of the item/s that you received which clearly shows the issue
  • Photo of the packaging that clearly shows the tracking number.

If you received more than 1 package and the issue is applicable for both shipment, DO NOT combine the items in one photo. Instead, make sure that you send the photos as instructed. 

If you have questions/clarifications, let us know by chatting with us or send us an email. 

 

Category: Shipping

Our Peptides are identifiable through their top colors. They come as pictured and the top colors are indicated on each Peptide product page.
If you ordered 2 Peptides and they have the same top color listed on the product page, our dispatch team will label them accordingly so you would still be able to identify them.
If you have questions or you need help identifying the Peptide that you received, please don’t hesitate to contact us via Chat or Email. Just make sure to include the following information:

•Order Number
•Photo of the Peptide vials that you received
•Photo of the packaging wherein the tracking number is visible

Categories: Peptides, Shipping

Stocks (5)

The new stocks usually come in within 2 weeks unless stated otherwise.

If you are subscribed to our newsletter, you will be notifed when:

•New stocks are in

•New products are launched

•Any on-going deals

To subscribe, just scroll down to get to the section where you can enter your email address at the bottom of the page.

Category: Stocks

Due to raw materials supply disruption, the company will no longer offer these products. 

We are working on launching a more superior line soon and although there’s no ETA yet, you will definitely be notified if you are subscribed to our newsletter. 

Category: Stocks

Please click here to view the information. 

Category: Stocks

You can  click on any product and on the product page, you will see under the price is a status followed by the number of stocks left.

Desktop View

Sample Image

Mobile Version

Mobile Version

 

Category: Stocks

You can check our Wholesale Price List here.

Category: Stocks

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