Send Us a Message
We typically respond within one business day.
Frequently Asked Questions
How quickly do you respond?
We typically respond to all inquiries within one business day. For urgent matters, call us during business hours.
Where are you located?
Our offices are at 42 Broadway, 12th Floor, New York, NY 10004. Orders ship from our US fulfillment facility.
Do you ship internationally?
Yes. We ship worldwide. International delivery times and customs handling vary by destination.
How can I track my order?
Use the Track Your Order page with your Order ID and email, or the tracking link emailed to you once your order ships.
How do I view test results?
Third-party purity and identity test results are available on each product page and on our Test Results page.
