Account/Orders (5)
To learn more about our Cashback Program, click here.
Make sure that you registered an account with us. To register, click here.
Once you are logged in, go to Orders > click on View beside the order that you want to check.
If you placed your order as a guest, check the email that was indicated on your order form for the confirmation email and the tracking information. Make sure to check your inbox/spam/junk folders.
You may also request for your tracking number by chatting with us or sending us an email at [email protected].
Click here and enter your login information. If you don’t remember your password, please click on Forgot Password and check your inbox/spam/junk folders for the password reset email.
Unfortunately, we can no longer do this once the order was placed. Once a transaction is processed, we can’t change it without incurring additional fees. You can use the discount code on your next order.
If you ordered a combination of SARMs, PCT and Peptides, the Peptides are shipped separately from the 2 which means that you will receive 2 different tracking numbers.
The tracking numbers are sent to the email address that was indicated on the order form, make sure to check your inbox/spam/junk folders. You can also login to your Swiss Account to check the status of your order. You may also request for the tracking numbers by sending us an email or chatting with us.
Legality (3)
- United States
- Argentina
- Austria
- Belgium
- Belize
- Brazil
- Bulgaria
- Canada
- Chile
- China
- Colombia
- Costa Rica
- Croatia
- Cyprus
- Czech Republic
- Denmark
- England
- Estonia
- Finland
- France
- Georgia
- Germany
- Greece
- Guam
- Guatemala
- Hong Kong
- Hungary
- Iceland
- India
- Ireland
- Italy
- Latvia
- Lithuania
- Luxembourg
- Malta
- Netherlands
- Netherlands
- Antilles
- Northern
- Ireland
- Norway
- Paraguay
- Peru
- Poland
- Portugal
- Puerto Rico
- Romania
- Russia
- Scotland
- Slovak Republic
- Slovenia
- South Africa
- Sweden
- Switzerland
- U.S. Virgin Islands
- United Kingdom
- Uruguay
- Wales
We really wish that we could answer these types of questions for you but Federal Laws forbid us from giving such advice or comment regarding this. SARMs and Research Chemicals are not FDA approved and are NOT for human consumption. We want to stay in business for a long time and in order to do this, we need to abide by the law.
Payments (11)
- BTC
- PMC Gold [Credit and debit cards accepted: Visa, Mastercard, Amex, Discover]
- Local Bank Transfer/Zelle
Kindly click the link below to view the instructions:
How to buy with Bitcoin
NOTE:
When paying with BTC, make sure to send your payment before the BTC invoice expires to make sure that it’s received without any issue.
Should you need any assistance in completing your order, let us know by chatting with us or sending us an email at [email protected]
Kindly click the link below for the instructions:
How to pay with Credit/Debit card via PMC Gold
Should you need assistance in completing your order, let us know by chatting with us or sending us an email at [email protected]
To pay with Zelle, please click the link below for the instructions:
How to pay with Zelle
Should you need assistance in completing your order, let us know by chatting with us or sending us an email at [email protected]
To learn more about our Cashback Program, click here.
Unfortunately, we can no longer do this once the order was placed. Once a transaction is processed, we can’t change it without incurring additional fees. You can use the discount code on your next order.
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Zelle payments
Please make sure that you follow the instructions when sending your Zelle payment. You can check the instuctions here.
Once the payment is sent, you will receive a confirmation email regarding the transaction and it will also include the date when the funds will be successfully transferred to our account.
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Local bank Transfer
For Bank Transfers, it usually take about 2-3 business days for the amound to be successfully received in our account. Please note that some payments were received within 24 hours and this is something that we have no control as it depends on the banks involved.
Orders are processed once the funds are successfully received in our account, NOT when the order was placed.
Once the payment is successfully received, your order will be processed and you will be notified accordingly thorugh the email address that was indicated on your order form. You can also login to your Swiss Chems Account to check the status of your order.
To check the processesing and shipping times, click here.
Once the payment is successfully received in our account, the status of the order will be changed to Processing.
Usually, the transaction is real time, however, there are some instances wherein there’s a delay although the funds are successfully deposited in our account within 24 hours for this payment method. If you created a Swiss Chems account, just log in to your account to check the status of your order. You will also receive a confirmation email once the payment is successfully deposited in our account so please make sure to check your inbox/spam/junk folders.
Should you need additional assistance, let us know by chatting with us or sending us an email.
As we have to deal with middlemen as a research chemical company those service fees have always been there and is constantly rising, we used to cover them for our customers, however, due to rising costs, we feel the need to be upfront about it as we want transparency with our pricing. This to safeguard the quality of our products so we don’t substitute with sub-par materials just to keep up with the lowered pricing, as other companies could.
Unfortunately, Paypal and Amazon do not accept “the”research chemicals” product category. Therefore we are unable to provide this payment solution. You might see other companies sell SARMs and Peptides via Paypal. This is against their terms and might get your Paypal account in trouble.
We’re very sorry about this and we understand that the payment process can be complicated. Sadly, the payments industry is an oligopoly of fixed interests. These products are considered “high risk” and it is not possible to use a retail payment processor like PayPal, Stripe, or Amazon.
The high-risk payments industry is complicated.
Imagine a world where someone pays you $10 through some middle-man. He takes $1 for himself and puts another $1 in a box “for keeping”. One week later he gives you $8 and now and then the middle man runs off with the money.
The truth is more complex, with more fees, more middle-men, and more headaches. This is one of the reasons why we encourage our customers to learn about digital currencies as it allows you full control over what you can or can’t do with your money. You can read more about paying with Bitcoin here.
Peptides (7)
The Peptide per vial and Peptide kits are shipped separately. Please make sure to check your inbox/spam/junk folders for the second tracking number. If it’s not there, you may request for a copy of the tracking numbers by sending an email at [email protected].
It depends on how strong you want the substance to be.
The recommended research reconstitution would be 1ml of BAC injected into the bottle.
To reconstitute most Peptides, add 1ml (1 insulin syringe = 1cc = 100 ml) preferable BAC water but if not available, then a widely opened bottle of saline solution.
Our Peptides are available per vial and per kit.
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Peptide per vial
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Peptide Storage
- Peptide (kit) came in a different box
Our Peptides are identifiable through their top colors. They come as pictured and the top colors are indicated on each Peptide product page.
If you ordered 2 Peptides and they have the same top color listed on the product page, our dispatch team will label them accordingly so you would still be able to identify them.
If you have questions or you need help identifying the Peptide that you received, please don’t hesitate to contact us via Chat or Email. Just make sure to include the following information:
•Order Number
•Photo of the Peptide vials that you received
•Photo of the packaging wherein the tracking number is visible
You will receive them in lyophilized powder form. In any other form, the quality of the peptide would deteriorate rapidly and wouldn’t be any good by the time it reached you. This means that you will need to purchase the Bacteriostatic Water separately.
Our peptides are best stored in temperatures below -20ºC. Refrigeration at 4ºC is enough for most purposes if the peptide is to be used within 2 years. The Peptides can be kept at room temperature for 4-6 weeks with minimal degradation if kept out of direct sunlight which is adequate for international transit.
BPC-157 5mg Solubility: 2ml
Quality (4)
Yes, each batch is laboratory tested for purity in the USA before it’s prepared for distribution.
Results of the tests are periodically published here.
We carefully select and only work with the highest quality ingredients/products.
We support independent testing of our products. We are very confident in the products that we sell and an excellent way of showing this is through independent blind tests done by our customers.
You can have the product you bought from us tested at any HPLC licensed testing facility and if the results are negative, we will refund the HPLC test fee and the total amount of your order as indicated here.
We don’t have an HPLC Test Result for the HCG as it can be tested with a pregrancy test stick.
Just dilute 1vial of the powder with a 50ml BAC water. Our HCG is heavily concentrated so if it’s less than 50ml BAC for 1 vial, it will give you a negative test result.
Refunds (3)
If you wish to cancel or make any changes to your order, simply email us at [email protected] IMMEDIATELY or chat with us. Once an order is endorsed for shipping, we can no longer make any changes or cancel the shipment.
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Chargebacks
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Payment Disputes
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Returns
Unfortunately, we are not able to accept any returned packages and refunds. If there are any missing or damaged items, we will resend them. If you don’t have confidence in us yet, we advise you to make a small order first to see if you’re happy with our products and services. You can also check out our reviews. We are confident that you’ll be satisfied as almost all of our customers are repeat customers.
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Refunds
Shipping (6)
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Swiss Chems Shipping Policy
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Swiss Chems Terms and Conditions
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My shipment was held in customs.
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Customs Fees & Duties
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Customs Delays
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My Package wasn’t Delivered
- Photo of the vial/s that you received
- Photo of the packaging wherein the tracking number is visible
All orders are processed once the payment is received, NOT when the order was placed.
NOTE:
PEPTIDES:
USA & CA – 1-7 business days
International – 1-2 weeks
OTHER CATEGORIES/PRODUCTS:
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Swiss Chems Shipping Policy
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Swiss Chems Terms and Conditions
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How do I track my order?
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I did not receive my tracking number
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The tracking information for my shipment is not updating.
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I ordered SARMs and Peptides but I only received half of my order. Is there another shipment coming in?
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My shipment was held in customs.
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Can I expedite the shipment of my order?
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Can I pay extra and choose the courier for my order i.e DHL/UPS, etc?
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I entered the wrong shipping address.
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Returned to Sender due to incorrect shipping address
- Do you ship to APO/Military Address?
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Mail Forwarding
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Shipping Restrictions
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Customs Fees & Duties
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Customs Delays
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Will a Signature Be Required?
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My Package wasn’t Delivered
If you ordered a combination of SARMs, PCT and Peptides, the Peptides are shipped separately from the 2 which means that you will receive 2 different tracking numbers.
The tracking numbers are sent to the email address that was indicated on the order form, make sure to check your inbox/spam/junk folders. You can also login to your Swiss Account to check the status of your order. You may also request for the tracking numbers by sending us an email or chatting with us.
Please send us an email at [email protected] and include the following:
- Photo of the item/s that you received which clearly shows the issue
- Photo of the packaging that clearly shows the tracking number.
If you received more than 1 package and the issue is applicable for both shipment, DO NOT combine the items in one photo. Instead, make sure that you send the photos as instructed.
If you have questions/clarifications, let us know by chatting with us or send us an email.
Our Peptides are identifiable through their top colors. They come as pictured and the top colors are indicated on each Peptide product page.
If you ordered 2 Peptides and they have the same top color listed on the product page, our dispatch team will label them accordingly so you would still be able to identify them.
If you have questions or you need help identifying the Peptide that you received, please don’t hesitate to contact us via Chat or Email. Just make sure to include the following information:
•Order Number
•Photo of the Peptide vials that you received
•Photo of the packaging wherein the tracking number is visible
Stocks (5)
The new stocks usually come in within 2 weeks unless stated otherwise.
If you are subscribed to our newsletter, you will be notifed when:
•New stocks are in
•New products are launched
•Any on-going deals
To subscribe, just scroll down to get to the section where you can enter your email address at the bottom of the page.
Due to raw materials supply disruption, the company will no longer offer these products.
We are working on launching a more superior line soon and although there’s no ETA yet, you will definitely be notified if you are subscribed to our newsletter.
You can click on any product and on the product page, you will see under the price is a status followed by the number of stocks left.
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