Refunds (3)

If you wish to cancel or make any changes to your order, simply email us at [email protected] IMMEDIATELY or chat with us. Once an order is endorsed for shipping, we can no longer make any changes or cancel the shipment.

Category: Refunds
  • Chargebacks

Chargebacks by a credit card issuer are taken seriously. As a matter of fraud protection, any chargeback will result in the client being placed on the no-sell list. If you have an issue with your order, feel free to contact us anytime.
 
  • Payment Disputes

Kindly contact us at [email protected] first if you have a payment dispute because we can solve most problems faster than a bank or payment processor. Just like chargebacks, disputes are also taken seriously by the company and may also result in the client being placed on the no-sell list.
Category: Refunds
  • Returns

Within 7 business days from the delivery date, you may request to return your order as long as the package is unopened and in a sealable condition (Research SARMs, PCTs, and MEPs ONLY).

The customer will pay the return shipping fee.

A return tracking number is required and once confirmed as received at the warehouse, our team will check the returned products. Once done, the refund will be processed, and we will notify you accordingly.

A restocking fee of 15% per product will be deducted from the refund amount. For more information, please contact us at [email protected] or by chatting with us.

  • Refunds

Where possible, we will issue a refund to the original method of payment minus $25 processing fee per transaction and restocking fee per product (if applicable).
 
Shipping Fees are non-refundable once the order was shipped.
 
Category: Refunds

 

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83% of our customers are returning customers

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83% of our customers are returning customers 17% new customers

Normally, international shipping takes 1-2 weeks but due to Covid-19, it may take longer as the situation is unpredictable.

 

Tracking updates may also take awhile to update and this is something that is out of our control.You may also choose a different courier or shipping method such as Express Shipping. Please reach out to us at [email protected] for this option or if you have any questions.