If you ordered a combination of SARMs, PCT, and Peptides, please be guided that there are types of peptides that can be ship together with SARMs or PCT, but in most cases, the Peptides are shipped separately from the 2 which means that you will receive two different tracking numbers.
You will be notified and can expect to receive two parcels once the tracking numbers are sent to the email address that was indicated on the order form, make sure to check your inbox/spam/junk folders.
You can also login to your Swiss Account to check the status of your order.
You may also request the tracking numbers by sending us an email or chatting with us.
When you receive an incomplete set of order, kindly contact us ASAP with the photo of the products received so we can check if your order is arriving separately.
Our Peptides are identifiable through their top colors. They come as pictured and the top colors are indicated on each Peptide product page.
If you ordered 2 Peptides and they have the same top color listed on the product page, our dispatch team will label them accordingly so you would still be able to identify them. Sometimes, our dispatch may use different color tops due to their availability, it's best to contact our Customer Support to help you identify the products that you received.
If you have questions or you need help identifying the Peptide that you received, please don't hesitate to contact us via Chat or Email. Just make sure to include the following information:
•Order Number
•Photo of the Peptide vials that you received
•Photo of the packaging wherein the tracking number is visible
Normally, international shipping takes 1-2 weeks but due to Covid-19, it may take longer as the situation is unpredictable.
Tracking updates may also take awhile to update and this is something that is out of our control.You may also choose a different courier or shipping method such as Express Shipping. Please reach out to us for this option or if you have any questions.
All orders are processed once the payment is received, NOT when the order was placed.
PEPTIDES:
USA & CA – 1-7 business days
International – 1-2 weeks
OTHER CATEGORIES/PRODUCTS:
If you ordered a combination of SARMs, PCT, and Peptides, please be guided that there are types of peptides that can be ship together with SARMs or PCT, but in most cases, the Peptides are shipped separately from the 2 which means that you will receive two different tracking numbers.
You will be notified and can expect to receive two parcels once the tracking numbers are sent to the email address that was indicated on the order form, make sure to check your inbox/spam/junk folders.
You can also login to your Swiss Account to check the status of your order.
You may also request the tracking numbers by sending us an email or chatting with us.
When you receive an incomplete set of order, kindly contact us ASAP with the photo of the products received so we can check if your order is arriving separately.
Please send us an email at [email protected] and include the following:
If you received more than 1 package and the issue is applicable for both shipment, DO NOT combine the items in one photo. Instead, make sure that you send the photos as instructed.
We must be notified within 7 days from the delivery date for any issues regarding your order.
If you have questions/clarifications, let us know by chatting with us or send us an email.
Our Peptides are identifiable through their top colors. They come as pictured and the top colors are indicated on each Peptide product page.
If you ordered 2 Peptides and they have the same top color listed on the product page, our dispatch team will label them accordingly so you would still be able to identify them. Sometimes, our dispatch may use different color tops due to their availability, it's best to contact our Customer Support to help you identify the products that you received.
If you have questions or you need help identifying the Peptide that you received, please don't hesitate to contact us via Chat or Email. Just make sure to include the following information:
•Order Number
•Photo of the Peptide vials that you received
•Photo of the packaging wherein the tracking number is visible
Our primary courier for domestic orders is DHL and USPS for international orders.
USPS will be used for PO Box and Military address.
We can also ship via UPS, FedEx and DHL expedited shipping option.
If you would like to have your order shipped either via FedEx, UPS or DHL, please contact us and indicate the shipping option that you want.